Do we share your information with anyone else?
The council may share your data with third-parties to ensure we can deliver our services and carry out statutory functions on our behalf. We will not share your information without consent with any other organisations unless we have a legal obligations to do so by law or other statutory responsibilities.
If you owe us money, we will always try to contact you first to make an informal arrangement to pay off any debt. However, where this is unsuccessful, or if you have a history of late payments, we may pass your information onto debt collection agencies to recover any money owed. Where this is the case, we may share your personal information with these third-parties. We will always ensure that your information is kept secure, only used for these purposes and not disclosed further unless required by law. The council currently uses three debt recovery companies;
Marston Holdings
Bristow and Sutor
Jacobs
We participate in the Cabinet Office’s National Fraud Initiative, a data matching exercise to assist in the prevention and detection of fraud.
We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise. This data may then be passed on to other public bodies to investigate any matches. For further information about this data matching exercise please see the NFI’s privacy notice.
We may share your information with other council services in order to ensure our records are accurate and up-to-date, to improve the standard of the services we deliver, and to perform any of our statutory duties.
We may also share your data with the Office for National Statistics (ONS) to help with the production of statistics related to the economy, population and society and to help with the Census.
We use the Gov.uk Notify SMS messaging service to contact customers who have opted in to receive these messages. Gov.uk advises that telephone numbers and text message contents could be accessed by the Notify Team, sub-processors or law enforcement agencies (where legally required).