Lawful basis for processing
Any personal information processed by the Pest Control Service will be done to fulfil our contractual obligations to you under Article 6(1)(b) of the General Data Protection Regulations, following your request for a pest control treatment or contract.
We will use your personal information to:
- Check your identity and to respond to you when you contact the service for advice
- To provide you with a quotation for the pest control treatment or contract you wishthe service to undertake
- To process and undertake your request for a pest control treatment or contract
- To help the service investigate any concerns or complaints that you may have about the service(s) that you have received from us
The information which the service collects will be recorded and stored on our secure Customer Record Management System (CMS), and in the case of any pest control contract, within a secure electronic folder. A paper record of individual pest control visits undertaken will also be kept securely by the service.