Private hire operators

Licensed operators are required to keep comprehensive records of all bookings which include:

• the date/time of every booking
• the date/time of the journey
• the pick-up point and destination
• details of the vehicle and driver dispatched
• any other relevant details such as the agreed fare or the passenger’s mobility or accessibility needs.

Private hire operator licences are issued subject to the councils standard conditions, which can be found in the taxi policy.

Although an operator may move address within Wyre and remain licensed, the licensing unit must be notified within seven days and planning permissions checked, as if for a new application.

There is no facility to transfer an operating licence.

The expiry date is clearly shown on each licence issued by the council. Private hire operators are responsible for ensuring that they submit a renewal application before their licence expires, as we do not issue reminders. 

If an operator allows their licence to lapse, they will be liable to prosecution if they continue to accept bookings or dispatch vehicles. It is also likely that any insurance would be invalid for journeys undertaken whilst the operator is unlicensed.

The government have issued guidance on the use and installation of safety screens in licensed vehicles.

Read the full Safety screens for taxis and PHVs guidance.