It is always best to be prepared before you set out to an activity!
- If you can no longer attend, please let the organiser know as soon as possible as there may be a reserve waiting list for the activity. Refunds cannot be given.
- Arrive 10 to 15 minutes early to any guided walk or activity to allow for registration. Allow enough time to get to your meeting point, there may be delays on the way. The walk will start at the stated time, we are not able to wait if people are late.
- Please come dressed to match the type of activity and be prepared for all weather conditions, with appropriate footwear and waterproof clothing.
- Wear stout footwear. The majority of walks and activities take place in the countryside, which can be slippy, muddy and uneven. If the leader feels your footwear is not suitable for the terrain, they will advise you at the start of the activity and have the right to refuse participation in the activity.
- If you have any health conditions, always check with your GP or health practitioner before you take part in our walks or activities. Make sure you bring with you any necessary / emergency medicine, e.g. inhaler. Our short walks are a good starting point for people recovering from ill health.
- Please make the walk or activity leader aware if you have any relevant medical conditions that they need to be aware of, before the activity begins.
- Thoroughly read the Customer Information provided to you before you attend. Make sure you have full details of the meeting point and take a map or route plan with you, in case you get lost.
- Be aware - Mobile phones do not always work in all rural locations due to poor reception.
- Be aware - Satellite navigation devices which use postcodes may not get you to the exact starting point, this is because some rural postcodes cover large areas (e.g. Bleasdale – a postcode can cover 3 sq miles).
- Parking – There may be parking charges on public car parks. Certain car parks and street parking are also time limited. Please make sure you have more than enough time to participate in the activity. All walk/activity finish times are approximate.
- A parent or guardian must always accompany children.
- You will be asked to share your contact details during registration for emergency and operational reasons by the organisation you book with. They will provide their GDPR Statement at the time of booking or while registering, on the day of the activity.
- Dogs are allowed on short walks but must be kept under close control at all times and on a lead when requested by the leader. You must clean up after your dog. We cannot allow dogs on all walks due to the nature of the terrain, stiles and the need to avoid disturbance to wildlife and farm livestock.
- If you need help in an emergency... Dial 999 and ask for
Police and Coastguard - if at the seaside or;
Police and Mountain Rescue - in rural and upland locations.
- Always follow the Countryside Code, the Seaside Code and the Marine & Coastal Wildlife Code. Details can be found by following these links:
Countryside Code
Seaside Code
Marine & Coastal Wildlife Code