Innovative and customer focused
A well run, forward-thinking council that puts customers first.
How we will achieve our commitments
- Delivering the Transformation Programme
- Implementing our Digital Strategy
- Delivering our asset management plan supported by a digital Property Management System
- Delivering a Building Pride campaign to celebrate successes and achievements
Measuring success
- Resident satisfaction that the council provides value for money services
- % council tax collected
- % business rates collected
- Increase in visits to the council’s website
- Increase in the number of residents signed up for the council tax e-billing
- Resident satisfaction with the council